Business Process Management & Modelling

March 11-13, 2020

OVERVIEW

Business processes are critical to the achievement of organizational goals and creation of customer value. Business Process Management (BPM) it’s a leading best practice approach to the systematic improvement in processes for transforming the organization in pursuit of operational and service delivery excellence. This course focuses on how to optimize business processes to achieve organisational success. It examines the use of IT to reconfigure the business and it tackles the common issues in process improvement programmes

KEY LEARNING OUTCOMES

The benefits of attending this program cannot be over emphasized; participants will be able to:

– understand and identify core organizational business processes

– visually model and document business processes whilst applying best practices

– analyse existing processes and recognize when to “red flag” them for automation

– understand the benefits of the range of tools and techniques available to assist

organizational transformation, and know when and how to apply them

PREREQUISITE:

No prerequisite

TRAINING LEARNING CONTENT

  • Process Modeling, Analysis and Design for administrators
    • Business Information Semantics & Rules
    • Establishing Business Process Governance & Centers of Excellence
    • The Business Process Perspective on Business Architecture
    • Process Modeling With BPM
    • Methodologies and Approaches for BPM
    • Business Decision Maturity Model (BDMM)
    • Using BPM Discipline with Six Sigma & Lean Methodologies
    • Customer Experience Modeling and Design
    • Using Simulations to Increase Process Efficiency
    • Advanced Process Management Principles – Key to Sustainability
    • Process Measurement and Metrics
    • Building a organisational structure
    • Business Architecture / IT Architecture Alignment
    • Practice-Based Business Architecture: Extending & Deploying a Complete Business

Architecture

DELIVERY MODE:

Our training methodology is a unique blend of lectures reinforced through the application of discussions, videos and real case reviews. That way delegates and their respective organizations will be able to obtain the maximum benefit from this program. Participants will also be assessed individually.

TARGET AUDIENCE IDENTIFIED

This course is suitable for novice and experienced participants.

  • Directors
  • Senior managers,
  • Business managers,
  • Consultants,
  • Business Process Managers
  • Business partners’ from support departments such as HR, ICT, finance and administration.

INVESTMENT IN KNOWLEDGE

N150, 000.00, this fee covers expert tuition, training kits and brochure, souvenirs and certificate of completion, and feeding (tea break, lunch (buffet) throughout the duration of the Programme

OTHER DETAILS

Venue:             2nd Floor

Lagos Chambers of Commerce & Industry Building (LCCI)

Bola Tinubu Way, Beside Marwa/MKO Garden

Alausa Ikeja,

Lagos,

Date:               March 11, 2020

Time:               9a.m. Daily

HOW TO REGISTER

E-mail: training@spcpatternsconsulting.com

Call:  +234 805 444 8597 +234 902 500 0134 +234 809 631 1690  

Pay in favour of SPC PATTERNS CONSULTING into the following banks
GTBANK – 0003651617
FCMB – 2733813011

Print & Send Brochure form with a draft in favour of SPC PATTERNS CONSULTING

FURTHER INFORMATION

  • Certificate of participation exclusive to all participants
  • Subscription to this program is currently open and will stay open until one week before the course.
REGISTER
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